When connected via Wi-Fi, it is best to test out the cable connection first, if the cable connection also does not work then there might be a problem with your Internet service or modem/router. When connected to a network printer, make sure that other computers on the same network can print. Computers and Printers usually have multiple ports so you can try different ones to see which one works. It is important to make sure these cables have no physical damage and are connected securely on both the computer’s end and the printer’s end. Wi-fi is a wireless solution that lets you connect your printer without a cable. USB cables are usually used for personal printers, printers that are solely connected to your computer. Network cables are often used on network printers, such as a shared printer in your office. ![]() Printers usually connect with computers via network cables, USB cables, or Wi-fi. Sometimes the cable and Wi-fi connection between the computer and the printer causes the printer to appear offline. You can also select the default printer from the menu at the bottom, or select Last printer used to be the default printer.Right click on your printer and select Set as default.Click the Apple menu and select System preferences.Turn this off to be able to nominate your default printer. If “Set as default” is missing, the “Let Windows manage my default printer” might be selected.Go to Start Menu > Settings > Devices/Bluetooth and Devices > Printers and Scanners.You need to set the printer as your default printer. If your print jobs fail, your printer might not be set as the default printer. Always make sure that your printer is turned on and not showing any error messages. Restarting both devices will refresh their connection. Why does your printer keep going offline?ħ Things to Try to Get your Printer Online 1) Restart your computer and printer.Why is your Brother printer showing offline?.Why is your Epson printer showing offline?.Why is your HP printer showing offline?.Clear the print queue and restart print spooler.Check if the printer is in offline mode.7 Things to Try to Get your Printer Online.Right-click on the wireless icon in the taskbar and select "Open Network and Sharing Center". ![]() If you're not sure, follow steps 1 and 2 below to check.ġ. ![]() Skip this step if your home network already has a HomeGroup set up. Here we'll set up a HomeGroup, if you don't already have one set up, and connect to the shared printer. Windows' home networking feature called HomeGroup automatically shares printers and certain files with other computers on your home network. If your printer has an Ethernet jack, you could also connect it directly to your router and manage it with a browser interface. If you run into trouble, make sure your printer is relatively close to your computer and not too far from your wireless router. You should find your printer automatically added in the Printers & scanners section under Settings > Devices. In some cases, you might need to temporarily connect your printer to your computer via USB to install software. You'll need to know your home network's SSID, which you can find by hovering your mouse over the Wi-Fi icon in the taskbar. On my Epson printer this is under Setup > Wireless LAN Settings.Ģ. Use the printer's LCD or touchscreen panel to enter the wireless setup. In general, however, modern printers today will detect your network and automate the installation.ġ. The steps to install a wireless printer may vary by manufacturer. If that doesn't work, head to your printer manufacturer's website and download the drivers and installation tools for your printer.
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